#  Faculty Support Services 

 



## About Our Team

Faculty Support Services provides direct administrative support to eligible faculty across FAS through standardized Faculty Assistant and Faculty Coordinator roles. The team supports faculty with calendars, travel, expenses, purchasing, correspondence, meetings, events, visitors, and teaching- or research-related administrative needs, while also providing consistent training, backup coverage, role boundaries, and flexible support based on departmental needs. The service also helps departments manage faculty-support assignments, obtain backup or high-volume assistance, and explore additional buy-up support when eligible.

Within Faculty Support Services, the **Faculty Support Shared Services Team** provides flexible, centralized assistance to departments when additional capacity or specialized support is needed. The team supports Concur and Buy-to-Pay requests for non-ladder faculty, provides backup departmental coverage and event staffing, maintains web content, assists with high-volume recommendation letters, and arranges basic course materials such as photocopies, textbooks, and library reserves.

Operational readiness will vary department by department, with the hope to be fully operational FAS-wide by mid-October 2026.



 

##  Our Core Services 

 



- Setting consistent standards, roles, and practices for faculty support
- Supporting the training, development, and performance management of Faculty Assistants
- Managing faculty calendars, travel arrangements, and expense reports
- Assisting with purchasing and vendor coordination
- Preparing correspondence, reports, and meeting materials
- Coordinating faculty events and visitors
- Supporting routine administrative needs related to teaching and research
- Connecting faculty with the appropriate functional teams or shared-service centers
- Assisting with proposal preparation and grant documentation
- Supporting lab-member orientation and onboarding
- Providing backup administrative coverage, reception, and event support
- Assisting with high-volume needs such as recommendation letters, course materials, Concur reimbursements, and Buy-to-Pay purchasing



 

 

##  Related Resources 

 



A few requests fall outside Faculty Support Services, but here's where to find help:

- **Teaching support already assigned to a course**: Use the course’s Teaching Fellow, Course Assistant, or other designated course-support role first
- **Research-assistant work or specialized research administration**: Contact the appropriate research support or Research Administration team
- **OAIR support**: Direct these requests to the appropriate OAIR resource
- **Support for personal or non-Harvard websites**: Faculty Assistants support only approved Harvard-related web activities
- **Financial approvals**: Faculty Assistants cannot approve Concur expenses or reimburse personal expenses charged to a corporate card; contact the appropriate Finance resource
- **HR, Finance, Research Administration, or other specialized work**: These requests should be routed to the appropriate functional partner
- **Requests involving passwords or confidential credentials**: Faculty Assistants cannot receive or use HarvardKey credentials, passwords, banking information, or other sensitive personal identifiers



 

 

 

 

##  How to Work With Us 

*Coming soon.*



 

##  Key Contacts & Coverage 

*Coming Soon.*



 

##  FAQs 

 



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###    When will faculty learn who my Faculty Assistant is?  expand\_more  

Faculty will receive details on their support model, including the name of their assigned Faculty Assistant and who to contact for support, according to the following timeline:

- Science Division: by September 25
- Social Sciences Division: by October 8
- Arts & Humanities Division: by October 8
- \[Shared services team\]: by October 13