The resources available here are password protected. To log in, use the current UA username and password. Resources are being updated with more up-to-date and hard-to-find utilities. If there is something you think should be posted in this area, please let us know.

Contact Advanced Support while in the room using any of the following methods:

• During our B-13 Office Hours 6-1653
• By pager
  • Email the pager (suggested)
  • Telephone the pager: 617-746-0910
• By email
• At home (emergencies)
  • Chris Conlon: 3-2810
  • Eddie Huang: TBA
  • Scott Sambur: 617-290-2441
  • Charles Duan: 617-395-8088

Your best bet for reaching AdvTeam is during our office hours. We will always be available at these times by calling B-13 at 6-1653.

Someone else has had a worse computing day than yours. Luckily, most of their solutions are already online. They do not include the one to the right.

• Macintosh Links
  • The Apple Support Site
  • The Ultimate Macintosh Site
  • The Macintosh Conflict Compendium
  • MacFixIt
• PC Links
  • The Microsoft Technical Support Page
  • The 3Com Support Site
  • McAfee Virus Info Library
• Other
  • Yahoo's List of Computer Companies: find tech-support for someone's no-name in a jiffy!

In case you missed it the first time around, all of the presentations from Fall Training Camp 2002 are online.

• Advanced Troublshooting Techniques
• The Windows Registry